Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 290 of the nation’s most academically complex colleges and universities to manage their academic catalogs, curriculum, section scheduling, and student course search requirements.
The Client Services Manager is primarily responsible for managing the production relationship with clients. They will serve as a liaison between internal departments and clients to establish and maintain working relationships and seek solutions to technology issues while maintaining high client satisfaction.
Bachelor’s degree preferred; or five years related experience and/or training; or equivalent combination of education and experience. Two to three years of customer support experience, excellent verbal skills, and above average knowledge of web systems, tools and applications is required. Project management experience preferred. Experience with SIS and curriculum development is strongly preferred.
Generally, the Client Services Manager position is considered sedentary